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Join Xperience

Astral JX

Create multi lingual, multi locale join experiences with our journey builder.

Customer Xperience Resi & SMB

Astral CX

Market leading end-to-end digital customer experience for energy retailers and utilities.

Customer Xperience C&I

Astral CX+

B2B and C&I specific end-to-end digital journeys for customers of energy and water retailers and utilities.

Broker Xperience

Astral BX

An end-to-end digital broker experience, encompassing quote & join, customer management, and commissions.

Relationship Xperience

Astral RX

Industry specific relationship management tools for energy retailers and utilities.

Marketing Xperience

Astral MX

A targeted toolkit for a niche market delivering all your marketing needs throughout the customer lifecycle.

Energy Data Management

Astral EDM

Drive value from your data with actionable insights. Ingest, store and analyse your energy data.

Customer Data Layer

Astral CDL

The data backbone and single source of truth for utilities and energy retailers.
EcoSystem
News & Blogs
News & Updates

Astral Tech now a part of IMServ to Drive Innovation in Energy Data

April 11, 2025

View all news
Blogs & Insights

Why Energy Retailers shouldn’t rush to bin their billing systems….

June 19, 2025

View all blogs
About

Transformative SaaS Solutions

for energy ecosystems

“Playing our part to deliver a better world for future generations.”

Why?

We believe that technology and data are the keys to creating a cleaner, brighter, smarter world for future generations, and we want to play our part to help achieve net-zero.

How?

We provide key components of energy technology ecosystems that deliver seamless experiences for customers and brokers and deliver data availability and insights to drive down carbon emissions.

Who?

Our customers are primarily energy retailers, marketers and utilities who supply electricity, gas, renewable energy, and water. Also, anyone interested in analyzing and managing large volumes of consumption data.

Where?

Our ‘pure cloud’ approach means we are able to provide our platform globally but are primarily focused on the UK, Europe, MENA, USA and Australasia.

Trusted by leading brands:

Scalability

Massively scalable leveraging 100% pure cloud technology.

Modular

Choose the products and configuration that best fits the requirements and your IT architecture.

Flexible

Composed of highly customizable and configurable modules.

Secure

Industrial strength security posture to keep you and your customers’ data safe.

Astral Xperience Platform

Everything an energy company needs to deploy market leading digital customer engagement.

The platform includes CRM, customer experience, broker experience, energy data management and an enterprise data layer.

Eight cloud-based modular products with a proven track record.

Join Xperience

Astral JX

Create multi lingual, multi locale join experiences with our journey builder.

Our join tools are already in use across different territories and are driving customer acquisitions in residential and business markets.

Customer Xperience Resi & SMB

Astral CX

Market leading end-to-end digital customer experiences for energy retailers and utilities.

Already utilised by market leading energy retailers in the UK and US to serve small business and residential customers.

Customer Xperience C&I

Astral CX+

B2B and C&I specific end-to-end digital journeys for customers of energy and water retailers and utilities.

Currently serving 23% of the UK’s C&I market, and in the US, residential and C&I customers across 40 states.

Broker Xperience

Astral BX

An end-to-end digital broker experience, encompassing quote & join, customer management, and commissions.

Over 1500 brokers are already registered on Astral BX

Relationship Xperience

Astral RX

Industry specific relationship management tools for energy retailers and utilities.

Over 2 million cases raised and resolved on the platform to date.

Marketing Xperience

Astral MX

A targeted toolkit for a niche market delivering all your marketing needs throughout the customer lifecycle.

Used by a major UK retailer to run customer campaigns and drive platform engagement.

Energy Data Management

Astral EDM

Drive value from your data with actionable insights. Ingest, store and analyse your energy data with Astral EDM.

Currently ingesting and storing 15% of the UK’s entire energy consumption in half-hour granularity.

Customer Data Layer

Astral CDL

The data backbone and single source of truth for utilities and energy retailers.

Successfully integrated with 8 different billing systems globally

Astral Tech News

Stay in touch with the latest energy industry news, Astral Tech product releases and feature updates.

Astral Tech now a part of IMServ to Drive Innovation in Energy Data

We are thrilled to announce that Astral Tech has been acquired by IMServ, a leading provider of metering and data services for the UK energy

Astral Tech Named a Major Player in IDC MarketScape: Worldwide Digital Customer Engagement Solutions for Utilities Vendor Assessment.

Astral Tech has been named a Major Player in the IDC MarketScape: Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024 Vendor Assessment (doc #US49060623, November

Introducing Astral X

Earlier this year we re-launched our product suite referencing the release of ‘CX’ and our EDM product. Things don’t stand still for long at Astral