Product Evolution

July 21, 2023

Innovation for energy ecosystems

As the energy market continues to evolve, and achieving net zero becomes ever more present in customers mind’s, Astral Tech too, continues to progress and further develop our market leading propositions.

We’re pleased to announce that not only have we refreshed our website, but we’re now able to share more details around our two core propositions.

To support energy suppliers and utilities with their continued drive towards digitization our market leading engagement platform will now be called ‘Astral CX’. Offering an end-to-end service platform for energy suppliers, energy retailers, water companies and utilities. We provide access to suppliers end customers, brokers and service team members.

Astral CX is pre-built, fully featured for residential, small business and C&I customers and importantly can be differentiated for each of our clients. This ensures they are able to do the basics brilliantly, but also leverage their unique offerings, standing out from competitors.

Turning to our collective goals around achieving net zero, our data warehouse technology is now available as a standalone offering. We’ve called this ‘Astral EDM’. Our Energy Data Management (EDM) product provides you with the toolset to ingest vast amounts of interval data from a variety of sources, facilitating lighting quick aggregations and the output of critical analysis.

Choose to take our pre-built white label UI, or leverage the API to integrate with your own CX or other parts of your eco system. Whatever your configuration Astral EDM makes ingesting, storing and interrogating huge amounts of interval data easy!

Jeremy Thomas, Astral Tech CEO said: “If we are to achieve net zero, driving value and realising energy-saving insights from data is a must-win battle for utilities, energy suppliers, and energy users alike.”

See our platform in action

Speak with our market experts to understand how the Astral Xperience platform can transform your business.