
Energy Retailing: Service v Price
Restarting the discussion around differentiation in what is essentially – in the customer’s view – a commodity based market.
Restarting the discussion around differentiation in what is essentially – in the customer’s view – a commodity based market.
Since mid-March our collective lives have been re-configured, and as you’d expect this has significantly impacted how and when we have all used energy.
Whilst we’re clearly still a long way from a post COVID19 world, the very real impacts of the pandemic are all already being felt across the world.